CANCELLATION AND RETURNS



CANCELLATION

You may cancel your order up to one hour after making an order with us so long as you contact our Customer Service Team on 07950123426. In addition, we will require a written cancellation notice by email tolaura@lauraslondon.com.

Your cancellation notice must quote your name, address, the name or a description of the products ordered and your order reference number.

A refund will be applied to the payment method for which you will receive a confirmation email regarding. The refund will be processed within 3-5 working days.

RETURNS

We employ professional carriers. Nevertheless, accidents can happen and so we ask that you check your order is correct before signing your delivery note.

In the unlikely event that you find that your order is incorrect, incomplete or damaged on delivery please notify our Customer Services Team immediately on 07950123426.

In order to claim a credit or refund please retain your order for inspection or send photo evidence alongside proof of purchase tolaura@lauraslondon.com.

For further details please refer to our Terms & Conditions.